Valve Software: Steam games not launching

A simple 4 step guide for solving this common Valve Software problem quickly and effectively by GetHuman

1
Update Windows
Please visit Windows Update and make sure that your system is fully up to date. This also includes the Microsoft .NET framework (all versions) that is available through Windows Update, as ATI drivers and certain games require the framework to be installed and fully updated.
2
Update Drivers for Your Computer
If the issue persists, see for instructions to update video, audio, and other drivers. Make sure to install the "Other Drivers" which include DirectX, PhysX, and Visual C++ from the bottom of the page.
3
Verify Your Game Cache Files
This error is often caused by corruption in your extracted game files.
4
Disable All Background Applications
Please disable all of your background applications by following this guide.
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Author: BenF • February 17th, 2016

About this Step by Step Guide

After thousands of Valve Software customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Valve Software: Steam games not launching; Steam support has not responded in four days and my account has been hacked and I cannot use it.; fraud* someone bought over **** dollars worth of stuff using my credit card and I want to know where; I was VAC banned from Black Ops * for no reason.; I got banned for cheating, but i did it once, and would like to get unbanned. i will stop. PLEASE!; I have a question about Counter Strike Global Offensive.... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 108 minutes to get through these steps according to other users, including time spent working through each step and contacting Valve Software. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Valve Software Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Valve Software that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Steam games not launching guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Valve Software

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