If you purchased items in the Vans Black Friday sale, but you would like to return one of the products, this guide could be of use to you.
You are a Vans customer because you like the style of the company's apparel and the brand has a good reputation. However, there is an issue with your purchase and you need to return the item but are unfamiliar with the returns process.
Luckily, the Vans Black Friday sale is uncomplicated and can be carried out via U.S. Postal Service or in-store.
To discover how you can quickly and easily return a Black Friday purchase to Vans, read this simple guide.
Determine Whether Your Item is Returnable:
Fortunately, the Vans return policy for Black Friday sales is no different from the company's standard returns policy. However, that does not mean all items are suitable for a return.
For most Vans items, the company operates a 30-day return window for both in-store and online returns. Therefore, only items purchased in the last 30 days can be returned.
However, there are some Vans items that are not suitable for a return. Non-returnable products include visibly worn items and customized items featuring uploaded images or personalized embroidery.
Gift cards are also not eligible for a return.
Now that you have determined that your Vans purchase can be returned, you can begin the U.S. Postal Office returns process.
To return your item via mail, you need to package and seal your item securely, preferably in the original Vans packaging. However, if you do not have the original packaging, any box can be used.
Within the parcel, you also need to include the completed returns label. To complete the returns label form, you will need to provide your name, return address, and order number as instructed.
Then, affix the prepaid shipping label that you received in your original package to the front of the parcel. When doing this, make sure to cover any previous shipping addresses that may still be attached to the packaging.
To return your Black Friday sale item, visit your local U.S. Postal Service location and ship your parcel. When returning items by mail, it is also recommended to request a returns receipt.
It is also possible to return Black Friday sales items in your local Vans store.
To complete an in-store return, visit your nearest Vans location with your unworn item, the applicable receipt or order number, the original packaging, and the return form included with your original packaging.
Providing your item is returned to a store within 30 days of purchase, and in returnable condition, the in-store Vans team will be able to issue your return immediately. However, refunds could take up to five days to appear in your account.
If, after following the steps in this guide carefully, you still cannot return an item to Vans from their Black Friday sale, you should get in contact with the customer service team directly.
You can find the Vans customer service contact details on the company website or the GetHuman website.
After thousands of Vans customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Vans from Their Black Friday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Vans if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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