Venmo: My account is frozen. How to unfreeze it?

A simple 3 step guide for solving this common Venmo problem quickly and effectively by GetHuman

1
Have you tried submitting an online request? You can do so here http://venmo.helpshift.com/a/venmo/?contact=1
2
If you have previously submitted a ticket for help, you can try calling them on the phone. Try the best contact method here - https://gethuman.com/phone-number/Venmo
3
If that still doesn't work you can try to unfreeze your account here with these helpful tips - https://help.venmo.com/customer/portal/articles/651173-how-do-i-unfreeze-my-account. I hope this helps!
We've helped 6,197 people fix a Venmo issue like yours in the last 90 days. Let us help you!
Fix my issue
Author:GetHuman-ipark223 years ago

About this Step by Step Guide

After thousands of Venmo customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Venmo: My account is frozen. How to unfreeze it?; I deleted my old venmo account due to a change in email and cannot add my bank account to my new venmo account; I used the wrong bank account to make a payment. I want to cancel that transaction so I can make the payment with a different account.; Hi Venmo won't let me sign in into my account (both on original and new device).; HI i accidentally used the wrong card to pay someone is there a way i can change it?; Wrong bank account was set up and money was transferred there by mistake.... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 106 minutes to get through these steps according to other users, including time spent working through each step and contacting Venmo. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Venmo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Venmo that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our My account is frozen. How to unfreeze it? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Venmo

Contact VenmoVenmo Customer ServiceMore Venmo How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Venmo and solve Venmo customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!