Step By Step Guides for Solving Verizon Issues

Instructions to help with popular customer service issues

Popular Verizon How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Verizon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Verizon customers

Paid for a new line and service on an existing phone I had and it’s not activated yet b...
I am a customer since around **** (I think) and have multiple lines. I would like to h...
I want to remove a HUM device from my phone bill.
I got a bill from verizon even though I do not have service with them.
I suspended my sons line while he was on active duty. He is returning soon and I need...
I went into a store after calling in advance. We were told the phone was in stock, but...
replace my phone for ***-***-****
I was previously on straight talk and I just switched to Verizon. I want to keep my pho...
I need to cancel our company's business land line since we've relocated.
My wife died on may ** ****. Can you please remove her from plan and put me on a cheape...
No land phone service for **********
Cannot get incoming calls to ********** land phone
Only getting *.**mbps download speeds, even on ethernet connection. I believe it's a pr...
I need help verifying a change in my account.
Activate a New phone line
Purchase a MoneyGram for *:** in January. For the deposit on my apartment. I was an aut...
Need to pay bill for a friend
I need to change my son's phone service line to his wife's phone service.
See more issues reported by Verizon customers

Does GetHuman write how-to guides because they are a partner of Verizon?

GetHuman has no affiliation whatsoever with Verizon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Verizon Reference

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