Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
Emergency Broadband‘s benefit. Want to check if my order went through for the Emergency...
Lifeline Program. Already approved.
Need to talk with somebody about emergency broadband service (got approved)
Disputing **.** charge after closing account
Disputing **.** charge from **** after closing account in May ****
I just received an email about our FiOS router and Internet speed. I would like to spea...
Just connected our tv’s with fios. The tv in the bedroom stopped working. Can you troub...
I am no longer able to login to my version fios account. Email is invalid it says
My first bill includes a $** set up fee that was waived by Verizon
My Verizon Fios WiFi is disconnecting through out the day. I have tried restarting the...
I need to apply for the EBB benefit program . I was approved and now need to set it up...
Installer didn’t connect landline phone. How do I connect?
Installer didn’t set up landline phone. How do I plug it in?
I want to terminate my account with Verizon Fios.
My internet isn’t working. Neither Ethernet nor wifi
I've been trying to call I've always wanted you. Try to get there UPS Store downtown It...
Power went out now the router has red light and won’t connect to Internet
My phone has been not working because tech do not but case on outside box please send t...See more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.