Step By Step Guides for Solving Verizon FiOS Issues

Instructions to help with popular customer service issues

Popular Verizon FiOS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Verizon FiOS customers

The set top box doesn’t turn on. I am frustrated and annoyed that I cannot get help wit...
I am writing to ask that you continue to carry OAN in your lineup. It's nice to have s...
My fios internet is not working. The light is yellow. I unplugged it already and plugge...
My account should be on hold but I am receiving late bill notices.
I have no food service at the following address:*** waterside plaza *Apt **k*New York N...
My internet is not working I work from home............
It’s not what happened, it’s what may happen. I hope Verizon keeps Fox, Newsmax and OAN...
Bill increased and I hope it’s not a problem to find a way to reduce it
Your FiOS box is broke I want a new one. Why is it so hard to get ahold of someone to r...
My first issue is I want to talk to a person. My second issue is my television isn't wo...
The Box tiles on certain channels. I need a new box. I turn it to certain channels and...
My box channels dial on certain channels this is the second time I have called about th...
I need to Activate the ethernet port on my ONT, so that I can install my Firewall. I n...
wifi isn’t working, i reset it like ten times and it’s still not connecting. it’s somet...
My home phone * comes up on peoples caller-ID as unavailable instead of my name.*I was...
I am moving in * week to another city and need to cancel my all my services (phone, int...
our business phones are down
Question with Fios Billing
See more issues reported by Verizon FiOS customers

Does GetHuman write how-to guides because they are a partner of Verizon FiOS?

GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Verizon FiOS Reference

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