Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
Inability to log onto site because the secret question was never used by me, thus is un...
Internet went out and nothing is seeming to work. Tried to reset the modem and even the...
I was told to call in with a police report number so this bill will be removed from my...
I want to get verizon fios home internet
I have a question and a concern about my bill and my services. Thank you!
Slow Internet Connectivity
Trying to add Sports package, but when I do it online my bill jumps up by $***mo not $**.
The verizon fios box light is lit to replace battery. Box beeps a few times during an...
My tv is not pausing and rewind are fast forward
Very slow wired fios internet
Not getting the speed i paid for
Phone and internet down
Only my tablet had my availble send to*I cant use my phone at all.I have lost ma
Ont not working.... no service, phone, cable internet. Making beeping sound as well.
New wifi network is not working
System gets no service. Tried rebooting box
Most of my DVR'd programs are tiling and impossible to watch. Some are OK, but most of...
I have no service. Im a doctor and need emergency accessSee more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.