Verizon FiOS: Channels are missing from my fios.

A simple guide for solving this common Verizon FiOS problem quickly and effectively by GetHuman

1
Go here and follow the steps to troubleshoot your problem.
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Author: BenF • January 25th, 2016

About this Step by Step Guide

After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Verizon FiOS: Channels are missing from my fios.; Going to Europe. I want to use my phone there so that I can call local numbers in France and Spain and also call home.; UPS Label to return equipment does not have the correct weight. Need another label.; I want to change my account to internet only. I currently have the full phone internet TV bundle; A certain channel is missing from my fios; My tv is telling me to put in a code so that it can start code is ****... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 23 minutes to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Channels are missing from my fios. guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Help from a Live Expert

We partner with a West Coast company with live support techs available 24/7. Take advantage of a special $1 one-week trial membership and chat with a real, live person now!
Chat With an Expert

Verizon FiOS

GetHuman shows free information and tools to help customers contact Verizon FiOS and solve Verizon FiOS customer service problems faster.

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!