How Can I Add People to My Verizon FiOS Account

Verizon Fios provides account owners with the chance to add members to their account. There are basic requirements for adding people to the account which the account manager and the account owner has to follow.

Nov 20, 2019

Verizon offers the Verizon Fios Account owners a chance to add members to their account. In addition to the account owner, there is;

  • Account manager
  • Account member

In this article, we will discuss the procedure of adding both an account member and an account manager to your Verizon Fios account.

Requirements of Adding People on the Verizon Fios Account

To add members to your Verizon Fios account, you must observe the following;

  • This service does not apply to the members with prepaid accounts.
  • Only the account owners and account managers can add new members to the account.
  • An active and running subscription to user control access.
  • An active account that operated within the last 30 days before adding account managers and new members.

How to Add a Member to Your Account

The account owner or account managers are the only ones who can add new members to the account.

Follow the following steps to add a member on your Verizon account

1. Open the My Verizon app on your phone or log in to your Verizon account from a browser

2. On the menu to your right, click on My Plans & Services.

3. Click on the tab labeled Manage Verizon Family Safeguard &Controls.

4. A page rolls out and on the list, find and click on the tab labeled View & Manage Dashboard.

5. Click on the Settings then follow to press on the Nicknames & Roles.

6. Enter the name of the person you intend to add then their role from the drop-down menu.

7. At the bottom, click on Save my changes.

How to Add an Account Manager to Your Account

Follow the procedure below to add an account manager on your Verizon Fios account;

1. Visit the My Verizon app on your phone or log in to your account from the Verizon website

2. Click on the profile tab on the menu box to your right

3. A menu appears on your screen, tap on the labeled account manager

4. The app prompts you to set a password for your billing account in case you do not already have one. The password is necessary for the account manager to operate the account. If you already have one, fill it in.

5. Proceed to fill in the two names of the person you intend to add as your account manager, as well as the person's email address.

6. If the account manager's number is among the numbers on your account, select it from the drop-down menu that appears on your screen. If the account manager's number is not in your account, scroll down on the drop-down menu and select the tab labeled No Number on Account.

7. Press on add at the bottom of the page.

8. Verizon requires you to review the terms and conditions of adding an account manager. You can only proceed if you accept to them; click on agree after you go through the terms.

9. The next step is to verify that, indeed, the owner is the one making changes in the account. Therefore, it prompts you to enter either your email address or your phone number. After a short while, you will receive a confirmation code.

10. Input the verification code to complete the process. There is a message sent to you to confirm the adding of the account manager.

For more information on how you can add people to your Verizon account, you can contact Verizon.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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