How Do I Downgrade My Verizon Fios Package?

The good news is, yes you can get out of a contract and reduce your Verizon FiOS package to a lower one. The bad news is this may cost you a lot of money for termination fees when you might not even save much since breaking up your bundle might get you into individual pricing which could even cost you more. Talk to your service provider before making any major decisions as they may even give you a nice discount to keep your business. Click here to locate a Verizon service provider now.
How do I downgrade my Verizon FiOS package?Verizon has some of the fastest speeds available and they offer many great package bundles that are fairly priced. When I was with Verizon and wanted to downgrade my Verizon FiOS package, I was told that it would cost a lot since I had a contract; therefore, I would have to pay early termination fees.

Early Termination Fees

Early termination fees can cost anywhere from $175 to $350 depending on your agreement. Thus, there may also be fees associated with prorated access charges, usage fees, surcharges, taxes, and more that you accrue before and during the termination process, which you will have to pay.


Always check with the provider before making any major decisions as they can go through your contract and tell you exactly how much you will be charged for terminating their service. On the contrary, they may even offer you a nice discount to keep the service you already have, which is always nice.

In addition, if you just signed up for service within the past 14 days, you have the right to terminate your contract without having to pay termination fees, although there will still be some small charges.

Switching Providers for an Incentive

If it has been, more than 14 days and you wish to cancel your service you might consider carriers who will pay your termination fees and also provide you with a small stipend to transfer to their service. Currently, big carriers are offering up to a $650 reward to transfer services. Just be aware that it may not be as simple as it seems. Read through the contracts and ask a lot of questions, if you are unclear of the contents before signing or you could be digging yourself into a deeper hole than what you started with.

No Need to Downgrade your Verizon FiOS package

However, today, most people can take advantage of Verizon's plans without committing to a contract deal. If this is the case, then yes, you can downgrade your Verizon FiOS package. But, why would you want to? While years ago, you would have to pay more and more for additional features, nowadays it's different. Today, you get most of the features included in your bundle for a special price. Moreover, some are fortunate enough to have the price for their package deal locked in where others have to deal with cost increases each year.

Downgrading your plan would mean breaking up your package deal, which may cost you more since you will no longer get the special price of the bundle or package.

How to Get the Special Deals for New Customers Only

Currently, there is a new special being offered to new customers only that looks very attractive to long-time loyal clients. Some claim it is unfair that those who were with the company many years have to continue paying a higher price than those who just came aboard.

There is a way that you could also start fresh as a new customer, but it will take some time. Rather than cut your Verizon FiOS package down to size, you can switch to another provider and stay away from Verizon for at least 90 days. After that, you too can get these appealing first-time customer deals. The only problem with this method is that when you switch providers most company's want to lock you into a contract deal for one, two, or three years, so find out exactly what kind of commitment is required before signing anything. However, all this can be avoided by talking to a Verizon agent who may consider lowering your monthly bill. Click here to locate one now.

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How Do I Downgrade My Verizon Fios Package?

Why Did GetHuman Write "How Do I Downgrade My Verizon Fios Package?"?

After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Downgrade My Verizon Fios Package? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Downgrade My Verizon Fios Package? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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