How Do I Move My Verizon Fios Service to a New Address?

Provided that your new address appears on the Verizon area coverage map, you can comfortably move into your new address with your favorite Verizon service. You can do this online, through the app or by contacting Verizon FiOS customer care.

How Do I Move My Verizon FiOS Service to a New Address?

Verizon made it easy to move your Verizon FiOS Service to a new address. You can now move out with your favorite Verizon FiOS service with you for free. It does not require you to change your phone number either. You only need to initiate a transfer.

However, before you think of moving the service, check out the Verizon coverage map to see whether your new address is covered. Once you find your area on the map, you can initiate the transfer. You can do this in various ways;

How Do I Move My Verizon FiOS Service to a New Address Online?

Follow the steps below to move your Verizon FiOS service to a new address online;

  1. Visit the Verizon website and use your credentials to log in to your Verizon account.
  2. Go to My Profile.
  3. Click on the button labeled Manage Billing Addresses. You have two options; Billing address and the Service address. Click on the service address button.
  4. Update your new address on the page and submit.
  5. Confirm that all the details are correct.
  6. Check if the phone number listed on your account is working. The Verizon customer care will get in touch to schedule the date and time to begin moving your service.

How Do I Move My Verizon FiOS Service to a New Address on the Verizon App?

Follow the procedure below to move your Verizon FiOS service to a new address;

  1. Open the My Verizon App from your phone
  2. Find and open the icon labeled Account & Billing.
  3. Scroll down the menu to find Manage Billing Addresses. Upon clicking on the button, you get two choices; the billing address and the service address.
  4. Click on the service address and fill in your new address.
  5. Save the settings.
  6. Ensure that all details are okay.
  7. Make sure that the phone number registered in your account is correct. An agent from Verizon will contact you to arrange for the service moving. You will also receive reminders concerning the move through messages to your phone number.

How Do I Move My Verizon FiOS Service to a New Address by Visiting a Verizon Store?

Locate and visit a Verizon store within your area. You can request the agent to help you arrange to move your Verizon service to a new address.

The agent will provide you with a form to fill or ask you questions about your account details, the new address and the date you wish to move your service to your new address.

You must confirm with the agent that all your contact details are correct.

How Do I Move My Verizon FiOS Service to a New Address by Contacting the Verizon Customer Care?

You can initiate a transfer to move your Verizon FiOS service to a new address by contacting the Verizon customer care.

The customer care agents will ask you to provide the following information;

  • Your account details and an up to date phone number
  • The new address
  • The date cancel the service at your old location
  • The date to finish conducting the move

You do not require to return the Verizon equipment in case you will be using it in the new address. Verizon sends you reminders before the move-in date. Therefore, if you need to change the date, you should notify them earlier.

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How Do I Move My Verizon Fios Service to a New Address?

Why Did GetHuman Write "How Do I Move My Verizon Fios Service to a New Address?"?

After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Move My Verizon Fios Service to a New Address? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Move My Verizon Fios Service to a New Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked a year ago
Updated 10 months ago
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Verizon FiOS
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