Verizon FiOS is a subsidiary of the parent organization, Verizon Communications. It is a fiber-optic network that enables the movement of huge amounts of data at fast speeds. Users can relish a fast and reliable internet service, seamless streaming, crystal-clear digital voice, and remarkable HD picture quality. Serving millions of customers across the US, Verizon FiOS delivers internet access, television, and telephone services.
Like most telecommunication companies, Verizon offers online account services for subscribers. Users have to set up accounts and use their passwords to access online services. Additionally, the company requires that its clients have a PIN to verify the identities of account holders who ask questions regarding their accounts.
Cybersecurity threats can affect any firm with online operations, including Verizon. Whether from an error in the cloud server or malicious intent from hackers, your phone number, name, and even your account's PIN can be public online.
That's why customers have the option of changing their PIN codes to secure their accounts. And even if your details are safe from security threats, you can forget your PIN or don't know it since you haven't been using it. So when the time comes, and you need your PIN, all you have to do is reset it. Here's how to go about the process.
Resetting Verizon FiOS PIN online
Verizon FiOS allows users to set or change their account PINs online through their web page. To reset your account PIN:
Other options
If the online DIY guide doesn't do the trick, you can always contact the customer service department to get help regarding your issue. There are various ways of reaching out to the customer care team, including:
After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Verizon Fios Pin? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Verizon Fios Pin? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.