How Do I Switch My Verizon Fios Account to Be Paperless?

Verizon FiOS has offered fiber-optic powered telecommunication services in the United States since 2005 and has gained notable popularity from residential customers. It's dedicated to enhancing customers' experience by addressing their concerns through its customer care team. However, reaching the customer care team may be hectic at times, not to worry, though. GetHuman provides information for large corporations such as Verizon. You'll find simple guides that will help you address your problems without calling the customer care department.

Verizon FiOS is a consolidated telephone, internet access, and television service that operates using fiber-optic technology and serves more than five million customers in nine the United States. This service has become popular among many households because of its superior features, such as secure transfer of large amounts of data, seamless streaming, and impeccable audio and video quality.

The above services are accessible through monthly subscription plans where customers receive monthly invoices via postal mail. However, with the increased popularity and use of paperless communication models such as emails, you can switch your Verizon FiOS account and start receiving billing and other notifications via text or email.

Switch your Verizon FiOS account to be paperless via online method

Verizon FiOS has paperless billing and Auto Pay features accessible through your online My Verizon account. Here's how to go about changing your account:

  • Go to
  • At the top right corner of the homepage, place your mouse pointer on the icon that reads "Sign In." The menu will expand with options for registration, mobile app services, and pre-paid instapay access.
  • Click on "My Account."
  • Enter your User ID or Verizon Mobile Number.
  • Provide your password.
  • You can tick the "Remember me" checkbox for a more natural log in next time, and proceed to the next stage by clicking in "Sign In."
  • On the red navigation bar, select "My Verizon."
  • Click on "My Bill" and a dropdown menu will appear.
  • Under the menu, select the "Paperless Billing" option.
  • On the paperless billing overview page, carefully review the reminders.
  • When you're done, click "Continue" to complete your enrolment.

Once the signup process is completed, you'll receive an email or text alert when you're monthly bill is ready for viewing.

As pre-mentioned, Verizon FiOS has an AutoPay service whose primary purpose is to ensure timely settlement of your monthly bill. To reduce inconveniences arising from late or delayed telephone, internet, and television bill payment, you can follow the steps outlined below and have monthly payments automatically debited to your FiOS account easily:

  • Sign in to your My Verizon account following the process outlined above.
  • Select "My Verizon" on the red navigation bar.
  • Below the "My Bill" dropdown menu, select "Auto Pay."
  • Click "Set Up Auto Pay" to continue.
  • Use the payment method you have saved on your account to continue with the process. If you haven't saved one, click on "Add a New Payment Method" and provide your account information. While you're at it, you'll choose the day you want your payment to occur each month.
  • Confirm your payment details then click "Next."
  • The next stage involves a prompt to enter the last four digits of your social security number, federal tax ID number, or billing password for security purposes.
  • The final step will require you to review Verizon's terms and conditions, then click on "Agree to terms and conditions" and select "Submit" to complete the enrollment process.

The AutoPay plan will take effect during the next month's billing cycle, implying that you will have to make one last manual payment for the current month's bill.


You can download Verizon's mobile application to change your Verizon FiOS account into a paperless module or call their customer service representatives for further assistance.

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How Do I Switch My Verizon Fios Account to Be Paperless?

Why Did GetHuman Write "How Do I Switch My Verizon Fios Account to Be Paperless?"?

After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Verizon Fios Account to Be Paperless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Verizon Fios Account to Be Paperless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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