How Do I Transfer My Verizon Fios Account to Another Carrier?

Verizon FiOS provides data, telephone and TV bundles. When you no longer want the service you can transfer your account to a new carrier. To transfer Verizon FiOS to a new carrier incurs no transfer fees. You may have to pay installation fees to a technician. A Verizon FiOS account transfer can only be done by calling customer service.

How Do I Transfer My Verizon Fios Account to Another Carrier?

Verizon is one of the largest telecommunication networks in the United States. Verizon FiOS which stands for Fiber Optic Service, is a bundled phone, data and television service that utilizes fiber optic communication to offer services to over 5 million customers in the USA.

You can choose from a variety of different plans with different phone, data and TV service as per your preferences. It should be noted that Verizon FiOS is distinct from the Verizon wireless service.

If you are dissatisfied with Verizon FiOS services or you no longer have the financial means to continue enjoying the service you can transfer your account to another carrier at any moment. Luckily for Verizon FiOS customers, the company does offer a swift and simple prices online prices tot transfer you service to a different carrier.

However, there are fees that you should be aware of as it pertains to transferring your account to another carrier.

Verizon FiOS Transfer Fees

As soon as you decide to transfer your Verizon FiOS account to another carrier, you should open their website. Verizon FiOS have an online form that you should fill that will outline the details of the transfer. You can also make an appointment for the installation of Verizon FiOS to the other carrier at this stage.

The fees for the Verizon FiOS transfer to another carrier are nil i.e. there are no transfer fees. However, you will have to pay installation fees if you request for a professional to come and install the fiber optic wiring at the new carrier's residence. The fee is a single time payment of $99.

If the new carrier already has fiber optic cables installed at the new residence, you can install Verizon FiOS yourself. Verizon will send you a full installation kit with instructions and you can proceed with the installation.

On the other hand, with excellent persuasion skills, you can convince Verizon FiOS to dismiss the installation fee. You may also have to pay if Verizon requires you to purchase new equipment in order to transfer your account for use by another carrier.

Billing is another issue that you will have to discuss with Verizon FiOS before your account transfer. The new carrier will be charged for the account's bill starting from the date of the transfer which includes all unpaid bills that were present in the account before the transfer.

You will have to stay on the phone, both you and the new account holder when the transfer is being done by the Verizon FiOS customer service agent. Both parties need to agree to the terms of the transfer for it to be successful.

If you use the Verizon FiOS cloud to store data, you should know that all the data will be lost as soon as you transfer your account. It is prudent to transfer your cloud data to a paid cloud service before transferring your account.

You have to contact Verizon FiOS customer service to transfer your account to another carrier. You can do so through the following ways:


Verizon FiOS' customer support phone number is the best way through which you can transfer your account to another carrier. It is speedy and efficient to do so with a customer service agent.

Verizon FiOS customer service very helpful provided you keep the conversation short and to the point.

To get the Verizon FiOS customer service phone number, go to GetHuman.

Help Desk

Verizon FiOS also have an online help desk through which you can request an account transfer to another carrier. The help desk should only be used if you cannot reach them through the phone.

To obtain the help desk's address, go to GetHuman.

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How Do I Transfer My Verizon Fios Account to Another Carrier?

Why Did GetHuman Write "How Do I Transfer My Verizon Fios Account to Another Carrier?"?

After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Transfer My Verizon Fios Account to Another Carrier? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer My Verizon Fios Account to Another Carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Transfer Verizon FiOS account to new carrier
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