What Questions Should I Ask Verizon Fios When Shopping for an Internet Provider?

By asking internet service providers the right questions, you won't have to wonder about things later or get hit with something you didn't know about. Combine the questions found here with some of your own questions to get a thorough understanding of the program before you sign up for their services.

If you want to know what questions to ask Verizon FiOS when looking for an internet provider, this article can help. Not only will you find the answer to this question here, but you will also find answers to many more questions about Verizon FiOS.

Questions To Ask Service Providers

It can be quite daunting when you are shopping around for internet services, especially if you don't know what to ask about. However, it is important to get all the facts about the services the provider offers before signing any contracts. Below you will find questions you should ask to make a more informed decision when purchasing internet services.

How Much Are Your Fees and Charges?

Of course, you already know to ask about the cost of Verizon FiOS internet service plans, but there are other fees and charges you should know about. These charges include fees for equipment rental, installation fees and late charges for missed payments. You might also want to find out if the price they quoted you will ever go up.

Are There Data Limits?

Some internet providers may place restrictions on your internet usage service, known as data limits. Internet service providers may offer hard data limits, soft data limits, are may not have any data limits.

Both soft or hard-limit data plans come with a certain amount of internet data usage. With a soft internet data plan, your internet speed will slow down significantly once you have used up all your data, and with a hard data limit, you might continue using the internet but will have to pay overage fees or be cut off.

Do You Throttle Speeds?

While most internet service providers advertise no data limits, you may find a different story after reading the fine print. Your internet speed may throttle or slow down once you reach your soft data limit or when the network is congested. Ask the provider which is the case with their services.

What Are Your Speed Options?

You should always determine which speed options work best for you. The faster your speed, the more you will pay. How much you download and stream also affects your speed. For example, 5Mbps of speed is required to stream HD videos, according to Netflix. Different internet service providers have different options available when it comes to speed and each may cost a different price.

Are There Any Contracts to Sign?

Before signing any contracts with a service provider, you should always read the fine print. Not only that, but you may also be entitled to some good incentives, waived fees, or even lower rates for signing a contract with Verizon FiOS.

To learn more, contact Verizon FiOS now.

Summary

By asking internet service providers the right questions, you won't have to wonder about things later or get hit with something you didn't know about. Combine the questions found here with some of your own questions to get a thorough understanding of the program before you sign up for their services.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "What Questions Should I Ask Verizon Fios When Shopping for an Internet Provider?"?

After thousands of Verizon FiOS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Questions Should I Ask Verizon Fios When Shopping for an Internet Provider? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon FiOS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Questions Should I Ask Verizon Fios When Shopping for an Internet Provider? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon FiOS

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 2 months ago
Updated 2 months ago
Viewed 25,682 times
Verizon FiOS
What Questions Should I Ask Verizon FiOS When Shopping for An Internet Provider?
What Queries Should I Ask Verizon FiOS When Shopping for An Internet Provider?
What Matters Should I Ask Verizon FiOS When Shopping for An Internet Provider?
What inquiries Should I Ask Verizon FiOS When Shopping for An Internet Provider?

What customers are saying about this and similar problems

*****************************************
*****************************************
*****************************************
I just got my new router from Verizon and *I hooked it up just as the old router and it...
I just got my new router from Verizon and *I hooked it up just as the old router and it...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!