With a Verizon Wireless payment arrangement, you don't need to make all your payment at once. You can make your payments in small, regular installments over some time.
If you need some time to make your payment on Verizon Wireless, you don't need to worry. You can set up a payment arrangement and you will have extra time to pay your balance. You will continue to use your Verizon Wireless services with no interruptions. However, late charges will still apply. You have two options if you are late with your payment.
1. Divide the balance or the amount that is past due to two payments on different dates
2. Schedule a new date to pay your balance or the amount that is past due
When you send your request for a payment arrangement to Verizon Wireless, it may be approved or declined. If it is approved, you will receive confirmation so you can implement your plan.
What are the Available Options?
There are a few options when you want to make a payment plan. Your options are based on your history with Verizon Wireless.
Schedule a Payment
This payment plan is also known as a future-dated payment. It is when you schedule a payment to be deducted from your account automatically on a specific date. You may schedule to pay part or all of your balance. You also have the option to schedule two separate dates to pay parts of your balance.
Set Up a Promise to Pay
With this option, you don't have to schedule a specific date for making your payment. Verizon Wireless allows you to make payments on the date you choose. You can promise to pay the entire balance or a part of it. You also have the option of promising to pay parts of your balance on two separate dates.
You can set up your payments online or on the Verizon app.
Reasons to Schedule a Payment Arrangement
If you qualify for a payment plan, you can use it to ensure that your services are not interrupted. You can continue to enjoy your Verizon Wireless services even if you can't make your payments by the due date of your bill. Note that having a payment does not cancel the late charges. Your late payment charge still applies.
Scheduling a Payment Arrangement
You have a few options to schedule a payment arrangement. You may use the My Fios app to schedule one free of charge. Other options include signing to My Verizon or using the Automated Phone service. You will be required to pay a small fee for agent assistance. A member of the customer service will give you the help you schedule a payment arrangement.
Modifying Your Payment Arrangement
If you want to change your payment plan, follow these steps;
1. Find the option 'Billing' and click on 'Payment Arrangements'
2. Click on the option 'Modify Arrangement'
If you need any additional help from Verizon Wireless, you may contact the customer support team for help. The best way to contact Verizon is on the phone. You get the chance to speak with a representative and ask for the help you need. Another option to speak with an agent is on live chat.
You may seek support from Verizon on their social media sites if you don't mind getting help on public sites.
You may seek support from the Verizon Wireless help desk before contacting the support team directly. It has targeted tips, reminders, and issue-specific topics that may help you address most of the common problems. Most customers seek support on the help desk before exploring other support alternatives.
After thousands of Verizon Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Setup a Payment Arrangement with Verizon Wireless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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