How Do I Switch My Verizon Wireless Account to Be Paperless?

Learn how to change your Verizon Wireless account to be paperless.

Verizon Wireless is an American telecommunications company offering a wide variety of services and products, including wireless phone services, wireless home phone, and mobile Wi-Fi and broadband. The company was originally founded in 2000 and now has over 150 million subscribers.

If you are currently receiving paper bills and notices from Verizon, now is the time to switch to paperless. It's better for the environment and will allow you to receive your notices and bills faster.

If you have a Verizon Wireless account and want to switch to paperless billing, follow the instructions outlined below.

Change to Paperless Online

  1. Go to
  2. Sign in to your account with your User ID or Verizon Mobile number, and password.
  3. On the red navigation bar at the top, select ‘My Verizon.'
  4. Hover over ‘My Bill' and select ‘Paperless Billing.'
  5. You will be redirected to the Paperless Billing Overview page. Look through all the reminders and then press ‘Continue.'
  6. You will now be enrolled in paperless billing and should receive a confirmation email about the change to your account. You will also receive an email or text alert every month when your bill is ready.

Contact Verizon Wireless Customer Support

If you're having difficulties completing the process online, you can call into Verizon's customer support team. You will have to provide some personal and account details to verify that you're the account owner. Make sure to specify that you've already tried online, otherwise you may just be redirected to making the change online yourself.

The customer service representative will either walk you through troubleshooting steps or sign you up for paperless billing virtually. You should receive a confirmation email that you are now signed up for paperless billing. You may want to keep the customer service agent on the line with you until you can see the change has been made on your online account.

When you switch to paperless billing, it automatically updates your account. Depending on when you made the change, your most recent bill may already have gone out in the mail. If you receive

al billing

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How Do I Switch My Verizon Wireless Account to Be Paperless?

Why Did GetHuman Write "How Do I Switch My Verizon Wireless Account to Be Paperless?"?

After thousands of Verizon Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Verizon Wireless Account to Be Paperless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Verizon Wireless Account to Be Paperless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked a year ago
Updated a year ago
Viewed 787,973 times
Verizon Wireless
Verizon Wireless paperless
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