A simple 10 step guide for solving this common Verizon Wireless problem quickly and effectively by GetHuman
Before you get started, be sure you have: Email address on the account, Password
Click: http://www.verizonwireless.com/b2c/support/eligible-upgrade to find out if you are elgible to upgrade your Verizon Phone
Step 1: Log on to your Verizon account http://www.verizonwireless.com/
Step 2: Scroll down to "My Devices", and click on the large red button next to the picture of your phone that says "Upgrade this Device"
Step 3: Once you click the device you will be able to select the correct number you wish to upgrade (Note that if you have an upgrade available it will state "Upgrade available" if not it will say "Upgrade at full price")
Step 4: After you select the number you want to upgrade click "Next"
Step 5: You can select a few types of pricing methods *note prices vary* there is a monthly option, two year plan option and/or full price option. Select the pricing method you would like by clicking on the icon
Step 6: Select your phone and payment method by clicking on the phone and clicking on the payment type. Then click "Next"
Step 7: Once you are on the next on the screen, click "Next"
Step 8: On the bottom right button click "Add To Cart"
Step 9: Review your order and then click "Next"
Step 10: Once you have reviewed your order click "Submit" to purchase the upgrade on your device
We've helped 5,563 people fix a Verizon Wireless issue like yours in the last 90 days. Let us help you!
After thousands of Verizon Wireless customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Verizon Wireless: How do I get a Verizon upgrade?; Contacts are disappearing from my contact list.; Temporary p***word won't let me into emails; My Insignia tab is ***igned Verizon network. I am in Sri Lanka I cant use it for Dialog connection; cant make a payment my * number secerty number dont work; I have cancelled my service and need to have my phone unlocked.... So we put together this guide to try to help. It has 10 step(s) to it. It takes an average of 53 minutes to get through these steps according to other users, including time spent working through each step and contacting Verizon Wireless. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Verizon Wireless Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a Verizon upgrade? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.