Verizon Wireless: How do I reset my phone?

A simple 5 step guide for solving this common Verizon Wireless problem quickly and effectively by GetHuman

1
Hold down the Power key for a short while.
2
Press and hold the Volume Down and Power button together for a couple of seconds.
3
When the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
4
You should release all buttons when the Factory Mode appears on the screen.
5
Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
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Author:BenF4 years ago

About this Step by Step Guide

After thousands of Verizon Wireless customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Verizon Wireless: How do I reset my phone?; I would like to cancel Verizon wireless service for an iPad ****-***-***** I do not use cellular...; Unlock my online account,so i can teset it; I cancelled my Verizon wireless account I had for * years because it was too expensive. My bills...; My plan should have been renewed but it wasn't so I have no service and I need it for work; i paid my bill online and would expect to receive a confirmation email for my records but have not.... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 55 minutes to get through these steps according to other users, including time spent working through each step and contacting Verizon Wireless. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I reset my phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon Wireless

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