Verizon Wireless: Why is my Verizon phone not picking up signal from the towers?

A simple guide for solving this common Verizon Wireless problem quickly and effectively by GetHuman

Have you checked the service coverage map? It could just be that Verizon doesn't have as good of coverage in the new area and they will need to add some towers.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Verizon Wireless customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Verizon Wireless: Why is my Verizon phone not picking up signal from the towers?; I lost my phone and i just renewed my account and that i had purchased a new phone and i want to keep my same number with the new phone; I accidentally deleted my camera folder, is there a way to recover it?; lost my phone and was wondering if there was a way you could track it; my iphone * is not working at the moment because the screen is frozen and won't do any thing.; i want too change my phone number from douglas georgia to fitzgerald georgia... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 58 minutes to get through these steps according to other users, including time spent working through each step and contacting Verizon Wireless. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why is my Verizon phone not picking up signal from the towers? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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