You have all the right to cancel your Verizon service at the end of your contract with your service carrier or when you are not happy about the service. If you terminate the service after your contract ended, there will be no penalty on your side. But if you decide to cancel it early, you will have to pay some amount of money for breaching the contract.
However, it is not wise to terminate your contract over the internet. Instead, you should contact your service provider in person or by phone to explain your intention of canceling the service. This is important because cancellation can only be done by the person who signed the contract.
Once your request is successful, the service will be terminated at the end of the next billing date. Keep in mind that the cancellation cannot be done on the same date you requested to end your contract. This is done to minimize cases of overage charges resulting from the pro-rated minutes. But how do I cancel my Verizon service? Let's find out!
Should I Contact Verizon to Cancel My Service?
Yes. You must get in touch with Verizon customer service representative by phone or in person. This will enable the agent to verify and know exactly whose name is appearing in the service account. Failure to do that can lead to the cancellation of a wrong account hence loss of money for the service carrier.
What Should I Pay When I Cancel My Verizon Service?
Before you set out to have your contract terminated with Verizon, you need to understand the type of fee you are supposed to pay. So, you need to ask yourself how long your contract has lasted and if you acquired your mobile device from Verizon. These two questions will guide you accordingly when terminating your contract. Below are the possible charges you should expect when you cancel your Verizon service:
Billing charges are determined by your billing period. This means that you might settle the payment for whatever time is remaining in that particular month. Even if it is at the start of the new cycle you will still pay the required amount.
Early Termination Fees
The early termination fee will depend solely on the remaining period of your contract. If it is early, you will have to pay $350. This amount will reduce by $15 every following month. When you terminate your contract within the first two weeks of signing, then your cancellation will be easier as long as you return your mobile device and pay around $35 restocking fee.
Beyond two weeks (14 days) after signing, everything takes a new turn. This implies that you will have to take care of all usage fees, taxes, surcharges, prorated access charges or any other accrued charges appearing in your account.
Verizon service carrier may turn down your device-equipment return anytime they feel like doing so. Besides, they may urge you to pay for any missing component if you fail to return the device (phone) including its accessories when it was still new. But when you rent the device from Verizon, it is wise to return it within one month of canceling your services.
After thousands of Verizon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Verizon Service? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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