How Do I Downgrade My Verizon Package?
Verizon Communications is one of the largest telecommunication and media companies in the US. The firm has several subsidiaries through which Verizon offers internet, text and call services in addition to TV and cable.
If you have a Verizon package, you can change your entire package or aspects of your package whenever you desire. Changing aspects of your package involves changing the current allowances for your current plan.
You can make the modifications to your Verizon package using the Verizon website or the MyVerizon app. The following processes outline the changes you can make to your Verizon package.
Changing Your Verizon Wireless Package
Changing through My Verizon Website:
You can select to activate your new package starting from the next billing cycle and it will be activated on the beginning date of your billing cycle.
Changing through My Verizon App:
If changing your Verizon package using the above processes yields no results, you should contact Verizon customer service and request assistance. You can reach them through either phone or via live chat
Calling Verizon customer service is the by far the most effective manner to reach them. They have several customer service numbers due to the high number of calls they receive daily. You can find them all on GetHuman.
Moreover, you can have a live chat with Verizon's customer service agents and ask them to downgrade your package. Using the live chat is really fast and efficient. To obtain the live chat link, visit GetHuman.
After thousands of Verizon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Downgrade My Verizon Package? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Verizon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Downgrade My Verizon Package? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.