Victoria's Secret is an American lingerie company. The company sells women's women's clothing including sleepwear and athletic wear, lingerie, and beauty products in brick and mortar stores and online. The company was originally founded in 1977 and has locations throughout the world.
If you have recently made an order on Victoria's Secret and wish to cancel it, follow the steps outlined below.
Victoria's Secret policy states that they begin to fill orders as soon as they're placed. If you wish to cancel an order, you will need to act quickly. The order cannot be canceled if it's already been processed for shipment.
Call into Victoria's Secret customer service line and ask to cancel your order, You will need to verify your identity by providing some personal details. It can also be helpful to have your order number on hand to provide to the customer service representative. Your order number is stated on the email confirmation you received when placing the order.
If the customer service agent is able to cancel your order, ask them to send you a confirmation email the order has been canceled. Keep the agent on the line until you receive the email and review it to be correct.
If you prefer not to call in, you can contact Victoria's Secret Customer Service through their live chat functionality. You will need to provide your order number and some personal account details to verify your identity.
If the customer service representative is able to cancel your order, ask them to send you a confirmation email the order has been canceled. Keep the agent on the chat until you receive and review the email.
If it's too late to cancel your order, Victoria's Secret recommends you place a second order of what you really want, and simply return your initial order after you receive it. Make sure to review Victoria's Secret return policy for your country before you take this route. Additionally, note that final sale items aren't eligible for returns.
After thousands of Victoria's Secret customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Victoria's Secret Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Victoria's Secret if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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