This article contains the answer to your question, "How do I cancel an order with Victoria's Secret?". Many people place orders with Victoria's Secret and then later end up having to cancel it too, so you are not alone.
After placing an order online at Victoria's Secret, within an hour, you should receive a confirmation email. Your order will be processed and then shipped within 1 to 3 business days with a standard delivery method. As soon as your order ships, you will receive another confirmation email to let you know your package is on its way. If you did not receive a confirmation email, check that you have the correct email on file with your account. Next, check your spam folder since many times email from a retailer will go directly in there. Soon as you place your order, you should add Victoria's secret to your safe email list to ensure your confirmation emails and more, go right to your inbox.
If you would like to cancel or change a recent order that you have placed with Victoria's Secret, you will have to contact a customer care agent as soon as possible, as orders process immediately upon placement. While the customer service associates will try their best to assist you, it might be too late to cancel the order since it processes so soon. However, you can use another alternative for the same outcome only it may take a bit longer as well as require more effort on your part. If the agents are unable to assist you to make the requested changes, you can always place another order for the item that you wanted instead, and then, when you receive the original order, you can return it for a full refund. Click here to speak to a representative now.
To find out when your order will arrive, you can track your package. In order to track your order, you will need the tracking number assigned to that specific order. You can find the tracking number in the confirmation email sent by Victoria's Secret to notify you that your order has shipped. To track your order, click on the provided link in the email message or go to your account and view your online order history. You will find the order in your order history only after it has shipped.
Note: Tracking will not be available until 24 to 48 hours after your shipping confirmation was sent.
To return your package place the items you wish to return along with the packing slip in a secure package. If you don't have the packing slip that came with your order, you can print a new return form online. Complete the form using your order details. Make sure your item(s) are properly packed up and remove any labels or coverings on the package. Print out a return label and add it to the front of your package and return. You will be charged a $5.99 deducted from your refund for return shipping & handling charges.
After thousands of Victoria's Secret customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel an Order with Victoria's Secret? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Victoria's Secret if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Victoria's Secret in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel an Order with Victoria's Secret? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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