How Do I Track My Order from Victoria's Secret?

This article describes how to track an order that you placed with Victoria's Secret. Tracking instructions are provided for checking with the app, with a laptop or desktop, as a guest with no Victoria's Secret account, and for international orders. Important information about the order tracking process is provided as well.

Dec 9, 2022

If you have recently placed an order with Victoria's Secret, you may be interested in tracking the order, especially if it is meant as a gift for someone. To track your order, just follow the instructions below.

Tracking Your Order on the Victoria's Secret Website

  1. Go to the Victoria's Secret home page.
  2. Click on the Account icon in the upper right corner of the page.
  3. Log into your Victoria's Secret account.
  4. Scroll to Order History.
  5. Select the order you want to track from the list. Your order status will be displayed.

Tracking Your Order on the Victoria's Secret App

  1. Launch the Victoria's Secret app.
  2. Go to the Account section.
  3. Select My Account.
  4. Look for your order and select it to see the order status.

Tracking Your Order as a Guest

If you do not have a Victoria's Secret account, you can still track your order using this method:

  1. Go to this web page.
  2. Enter your email in the email text field under the Don't Have an Account header.
  3. Enter your order number in the order number text field.
  4. Click on the View Order Status button.

Tracking Your Order from Outside the United States

  1. Go to this web page.
  2. Enter your tracking number in the field provided. You should have received the tracking number with your shipment confirmation email.
  3. Click on the Track button.

Please keep in mind that there will be no tracking information available for the first 24 to 48 hours after you receive your confirmation email. Additionally, depending on the route your package is shipped by, it might be several days between package scans, so your order status may not be getting updated. That does not mean that your package has stopped moving, however. Also, your order might be sent out in multiple shipments.

If you need any help, or have any questions, contact Victoria's Secret customer service. They have a phone line, a chat room, email support, Twitter support, and Facebook support.

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How Do I Track My Order from Victoria's Secret?

Why Did GetHuman Write "How Do I Track My Order from Victoria's Secret?"?

After thousands of Victoria's Secret customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Order from Victoria's Secret? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Victoria's Secret if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Victoria's Secret Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Victoria's Secret in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Order from Victoria's Secret? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Victoria's Secret

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Victoria's Secret order tracking

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