Victoria's Secret gift cards can be redeemed online and at the official stores in Puerto Rico and in the U.S. Customers can use up to 10 gift cards per transaction.
You will need the gift card number and PIN when purchasing items using your Victoria's Secret gift card. Look for the PIN in the scratch-off silver bar on the card. Below are the steps to redeeming your gift card:
1. Choose the item you want to purchase.
2. Enter your gift card number and PIN in the Offers & Payment section on the checkout page. If you're shopping in stores, simply present your Victoria's Secret gift card to the cashier when paying for your purchases.
3. Click Apply.
You can only use gift cards when purchasing items at official Victoria's Secret stores. They're only redeemable for cash when the balance is less than $10. Also, if you have a Victoria's Secret gift card purchased at a store outside of the U.S., you cannot redeem it at U.S. Victoria's Secret stores due to currency conversion limitations. You can only redeem a gift card in the country where you bought it.
There are two ways to check the balance of your Victoria's Secret gift card. One way is to click the Check your balance link on the checkout section page.
Here is a second way to check your balance:
1. Visit Victoria's Secret gift cards page.
2. Navigate to the Check Your Balance section and enter the gift card number and PIN.
3. Click Check Balance.
If your gift card is stolen, lost or damaged, you can get a replacement if you provide the card number. Contact Victoria's Secret Customer Support if you want to report a lost card or have questions about gift cards.
After thousands of Victoria's Secret customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Use My Victoria's Secret Gift Card for My Purchase? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Victoria's Secret if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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