Have you ever had to cancel a flight? It can be an enormously frustrating experience, especially if it's the result of something outside your control. Fortunately, with Virgin America, the cancellation process is straightforward. Here's how to go about it.
Just go to the "My Trips" page of your MyVirginAmerica profile, and click on the blue "Cancel Trip" link next to the Flight you wish to cancel. You will need to select a reason for withdrawing from a drop-down menu, but after that, you're all set. There are no fees for cancelling your flight.
There are no cancellation fees if you cancel your Flight more than seven days before departure or within 24 hours of booking. If you cancel it within one week, there is a $100 change fee, which applies to any changes you make to the flights. Call customer support when your cancellation process experiences some problems.
Depending on where and when you're flying, there will be specific blackout dates where you can't make any changes at all. Although Virgin America doesn't charge fees to change your ticket, it's still a good idea to play it safe and book tickets early rather than risk missing out on important days.
If you know that there is just no way to fly the day after your booked Flight, booking an earlier flight can save you money. If something prevents you from flying at all, cancel the trip and rebook it on another date.
Virgin America allows customers to pay their fares up to one week before departure, so if you know you can't make it, book your flight as early as possible.
If you cancel a trip on Virgin America, you will be issued a refund by check for the remaining amount paid to the airline if the cancellation is made before departure. If the cancellation is within seven days or less of departure, you will be given credit for future travel on the airline.
The credit has an expiration date and cannot be used for one year from the issue date. You can also choose to have your ticket refunded instead of using a credit, but this is only possible if your flight was cancelled before departure or if you were denied boarding.
If you wish to make a change in your flight plans, please keep in mind that tickets for same-day changes typically cost $100 each way, and it is non-revenue to you.
However, if you're willing to wait a day or two, the price drops substantially. Virgin America offers a "Flex Yours" program that allows customers to change their flights up to 48 hours in advance for only $75 each way. For early morning flight changes (between 4 a.m. and 6 a.m.), the fee is $50. Reach out to the customer service team for more assistance.
The Process of cancelling your Virgin America flight is straightforward using the website, and because there are no fees for withdrawing your ticket, it makes sense to do it online.
However, if you cancel by phone or in person at the airport, there is a $100 fee to change your ticket. However, if you can't get to a computer, the call center is open 24 hours, and you can always cancel over the phone. You can also do it by mail: send a written notification to Virgin America Airlines.
After thousands of Virgin America customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Virgin America Flight? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Virgin America if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Virgin America in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Virgin America Flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians