Virgin America: How do I rebook a trip after a family member passed away?

A simple 3 step guide for solving this common Virgin America problem quickly and effectively by GetHuman

Before you get started, be sure you have: Itinerary number, Name on the ticket
1
You should call Virgin to make arrangements and change your flight so you can adjust your travel plans accordingly - https://gethuman.com/phone-number/Virgin-America
2
You can also manage your itinerary here - https://www.virginamerica.com/manage-itinerary/
3
You can read more about getting a voucher back here but you must scroll down to 3.2.4 - http://www.virgin-atlantic.com/us/en/travel-information/customer-service/conditions-of-carriage/article-3.html. I hope this helps!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Virgin America customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Virgin America: How do I rebook a trip after a family member passed away?; I paid $** fee to change seat, credit card is debited, but no email confirmation, and the seat I...; Need flight * for cancelled flight between SFO*Newark and return trip on ********** and ********** r; I would like to know ** Mar SEA-LAX sector with Virgin America flight is cancel or not.; hi there - are my virgin atlantic points now synonymous with elevate*virgin america points?; Inconvienced by flight cancellation within Virgin America's control.; Flight is tomorrow I need to reschedule, but can not find my email with my tickets... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 13 minutes to get through these steps according to other users, including time spent working through each step and contacting Virgin America. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Virgin America Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Virgin America that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I rebook a trip after a family member passed away? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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