How do I recover my Virgin Media account?

A simple 2 step guide for solving this common Virgin Media problem quickly and effectively by GetHuman

Before you get started, be sure you have: Username, Password, Account Number, Area Code, Last Name, Email
To recover your Virgin Media account username click here
You can also recover your Virgin Media password by clicking here
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Author: Ollie • February 11th, 2016

About this Step by Step Guide

After thousands of Virgin Media customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I recover my Virgin Media account?; I don't have an account with Virgin Media but invoices are coming to my house.; I'm wanting to give my ** days notice on my tv package with virgin media; My girlfriend owes money to Virgin Media, can I still start an account?; Error message **** unpaid bill but will be paid friday so can you remove message please; Hi there my inyernet box was ment to arrive on **th but havnt spoke to no one or hasn't arrived... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting Virgin Media. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Virgin Media Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Virgin Media that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I recover my Virgin Media account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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