If you are unhappy with your Virgin Mobile phone number and want to change it, the company has a system setup. You can change your number if you have been using it for a long time or want to change it to another available one. Do you want to change your number but don't know how to do it? Here are the steps for changing your number with Virgin Mobile.
If you have an account with Virgin Mobile, log in using your username and password.
Select the number you wish to transfer from the pull-down menu and then select Transfer Number in the lower right corner of your screen.
The next step is to choose the option that says Change My Number. This will take you to a screen where you can select a new number (if desired), or proceed straight to porting your existing number instead of changing it completely.
You will get a prompt to enter your account password, and then you'll see an order summary on the screen, along with a new area code and mobile number. If you are happy with the selection, select Submit Order.
Ensure you have read the terms and conditions before proceeding to step 7 to accept them. If you do not accept these terms, you won't be able to change your number.
You'll now see an order summary on the screen with a new area code and mobile number. If you're happy with the selection, select Submit Order.
Once your number change is complete, you'll receive an email notifying you of the update. The email will include a link to the order confirmation and instructions on activating your new number. Once that's done, it's time to start enjoying your new phone number. You can also check out what's next in your My Account section, where you'll find information about your orders, including any number changes.
After thousands of Virgin Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Number with Virgin Mobile? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Virgin Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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