Virgin Mobile was founded back in 2001 as one of the many non-contract options for smart phones and prepaid phones. It later merged with Boost Mobile in February 2020, but its dedication to affordable no contract options still remains although its name is no longer Virgin Mobile. Your PIN, phone number and account information stay the same. So, what happens if you lose access to your account? Usually losing access to your account means you forgot your password or username, but not with Boost Mobile. Your username is your phone number and you'll have a PIN instead of a password. This guide will show you the steps needed to retrieve your PIN.
Via the Website
Via Your Phone
After thousands of Virgin Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover a Lost Password or Pin for My Virgin Mobile Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Virgin Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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