Virgin Mobile may be a discontinued brand but its customers still receive the service and support with help from Boost Mobile. You have two types of Autopay, one that adds funds in case your balance hits $5 or lower and another that pays your balance once a month. And if you need to change anything, Boost makes it simpler but keep in mind that any changes in billing information means you need to re-enroll in Auto Re-boost.
If you had a Virgin Mobile account, it was transferred over to Boost Mobile as of February 2020 so nothing actually changed if you already have autopay. For new customers, Virgin Mobile is discontinued and is Boost Mobile from now on. If you have any questions about autopay or the transfer to Boost, please contact Boost here.
Autopay is referred to as Auto Re-boost and uses a debit or credit card to either top up your account with a preset amount you choose once your balance gets to $5 or less, or it automatically pays your account in full every month. There are a few more things to remember.
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