How Do I Switch My Virgin Mobile Account to Be Paperless?

Virgin Mobile users are switching to the new billing system. You can switch your Virgin Mobile account to be paperless by registering for eBilling to receive paperless billing. Taking this action saves you money on extra charges like $21. sign up for eBilling to make your life more manageable to eliminate the stack of paper bills in your mail.

How Do I Switch My Virgin Mobile Account to Be Paperless?

Making a switch from paperless to eBilling is in your best interest. First of all, you avoid paying unnecessary charges when getting your bill. Once you have made the switch, you can view your Virgin Mobile bills online. Basically, this saves you $21 yearly.

How Do I Switch My Virgin Mobile Account to Be Paperless?

Start by registering or signing in to Virgin Mobile if you are still not registered. You can manage your broadband, phone and TV account with Virgin Mobile. To switch to paperless, follow the steps below.

  1. Register to Virgin Mobile by visiting the home website
  2. Click on my profile found at the top of the page
  3. Scroll down to the eBilling section then click on switch to eBilling.
  4. Follow the on-screen instructions to finalize your registration.

Basically, you have completed the switch and now you are on eBilling and not paper billing which is becoming expensive by the day. From now onwards, you will be checking your bills online every month which is convenient as you can do it from anywhere.

You are now set to receive your monthly bills straight to your email address every month. Keep tabs on your bills and charges by signing in to your Virgin Mobile account.

How Can I Now View My Virgin Mobile Bills Online?

After you have set up and also registered for paperless or eBilling, you are free to view your bills and even current charges via your Virgin Mobile account. You can do this anytime. Follow the steps below to view your eBilling.

  1. Sign in to the Virgin Mobile account at the main website
  2. Click on my bills found at the top of that page
  3. Choose the overview tab
  4. Go to current bill and click on check out my latest bill to view your latest bill
  5. Click on view bills if you want to see your past 12 months' bill.

How Do I Know That My Latest Virgin Mobile Account Bill Is Ready?

Virgin Mobile bills you monthly for the services you enjoy. When there is a new bill, it's sent directly to your email address that you provided in your account registration. The email informs you that your new bill is available and you can view it online. Plus, it lets you know when Virgin Mobile will be taking payment for services.

In case you want to alter your email address, you can do it online by following the steps highlighted below.

  1. Sign in to the Virgin Mobile account by visiting the main website
  2. Click on My Profile which you find atop your screen
  3. Click change found next to contact email address
  4. Enter the new email address you want Virgin Mobile to contact you with every time there is a new bill and confirm it.

Hows Does Paperless or eBilling Help Me Manage My Virgin Mobile Account?

Using eBilling is easy and saves you from the huge stack of bills in your mail. Every month, your eBill shows you;

  1. What happened on the previous bill?
  2. New charges that is going towards your bill total
  3. Important messages sent by Virgin Mobile
  4. Your various payment options

Expect the first bill to be a little different from the rest of the bills you will receive in the preceding months. Always check the details. The new eBilling is an effort by Virgin Mobile to reduce paper billing waste and to reduce cost.

How Do I Switch My Virgin Mobile Account to Be Paperless?

Why Did GetHuman Write "How Do I Switch My Virgin Mobile Account to Be Paperless?"?

After thousands of Virgin Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Virgin Mobile Account to Be Paperless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Virgin Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Virgin Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Virgin Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Virgin Mobile Account to Be Paperless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Virgin Mobile

Asked 3 years ago
Updated 3 years ago
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