How Much Does It Cost to Cancel My Virgin Mobile Plan?

Customers can cancel their Virgin Mobile plans by paying the required cancellation fee depending on the kind of plan you have on your contract. The costs are more if you have additional services or chargers on your current plan. Contact Virgin Mobile customer support to learn more about your cancellation cost.

How Much Does It Cost to Cancel My Virgin Mobile Plan?

Am guessing that you have heard that Virgin Mobile is being phased out as the owner is pulling the plug on the telecommunications network brand. However, the shutdown will not happen overnight, it will be done in the next two years. This means that you still have time to enjoy your current Virgin Mobile plan and contract.

As a Virgin Mobile customer, that is ample time for you to make a decision on where you want to move to next. In fact, you are free to stick to your current service plan until the end. However, if you want to jump ship early, probably you are wondering what's next?

Customers on monthly plans and don't have an existing contract can cancel their service plans anytime. There are no additional penalties for canceling your service. However, if you are on a yearly plan, it's a bit complicated for you and you need to follow this guide keenly to get the help you need.

How Much Does It Cost to Cancel My Virgin Mobile Plan?

Probably, you signed up on the plan to pay off your phone in a 24-monthly spread. The good news is that you can still leave early. Unlike other network service providers, Virgin Mobile is not imposing any early termination costs on customers with 2-year contract who want to leave early. The charges are only calculated based on the time left on the contract. However, the charges don't apply if you are with Virgin Mobile.

Customers are only required to settle the pro-rated plan costs for their final month of service and any extra charges you incur up to your cancellation time. For instance, you pay for excess usage charges or for international call costs that are not part of your monthly Virgin Mobile service plan price. Use your initial bill to help you break down the costs.

Customers are expected to pay the remaining costs of the on-contract smartphone. The reason is because the phone is paid off in a 24-months period of equal installments for the 2-year contract. Virgin Mobile expects you to make a full payment tor the remaining amount you still owe before canceling your plan.

The final handset payment can be more than you anticipated if you stay on the contract. In case, Virgin Mobile subsidized your smartphone cost, you can lose the subsidy if you cancel early. This means that you have to pay the full amount for that device when canceling the plan.

Is There Costs to Canceling a 12-Month SIM Only Virgin Mobile Service Plan?

SIM only customers don't need to make any final phone payments but can pay a reduced cancellation charge that is only based on the remaining time on the contract.

This cancellation fee is 25% of the pro-rated plan for the outstanding contract period. For instance, if you are canceling a $35 plan early, you will pay $26.25 cancellation cost to leave.

In addition, you pay additional costs incurred until the point of cancellation. The costs include monthly plan price, excess data etc. You receive the sum total of the costs you owe Virgin Mobile on your final bill.

How About Canceling a 12-Month Virgin Mobile Broadband Plan?

Just like SIM only customers, broadband plan customers can sign a 12-month contract. In case of early cancellation, customers must pay the early cancellation fee. This cost is 25% of your pro-rated plan for the remaining time on the current contract.

How Much Does It Cost to Cancel My Virgin Mobile Plan?

Why Did GetHuman Write "How Much Does It Cost to Cancel My Virgin Mobile Plan?"?

After thousands of Virgin Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Much Does It Cost to Cancel My Virgin Mobile Plan? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Virgin Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Virgin Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Virgin Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Much Does It Cost to Cancel My Virgin Mobile Plan? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Virgin Mobile

Asked 2 years ago
Updated 2 years ago
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Cancel Virgin Mobile plan
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