How Do I Get a Replacement Card from Visa?

There are several ways to get a replacement card from Visa, including using your bank's mobile app to cancel your existing card and request a new one, calling your bank, visiting your bank's local branch and calling Visa directly. The time it takes to receive your replacement card will depend of the circumstances of your request and your location at the time you ask for the new card. If you are traveling or unable to wait and the card is lost or stolen, Visa can issue an emergency replacement you can pick up at a convenient location or they can get it delivered directly to you.

One of the most important facts of adult life is that you should always expect the unexpected, and nothing could stand truer than finding yourself having to replace your credit card. Whether it's because you lost yours or it has been damaged by time and use, or even because one morning you decided to cut it up and then regretted it the next day, having to get a replacement card from Visa is possibly one of the easiest things to do, and it only requires a few steps. So let's go ahead and take a look at your options.

Use your bank's mobile app to get a replacement Visa card

If you got your Visa credit card through your bank, you can use the bank's mobile app on your smartphone to get a replacement quickly and easily. This option will normally be available in the card management tab, where you can cancel your current card and request a replacement, among other options.

Visit your bank's local branch

In the majority of cases, visiting the local branch of your card's issuing bank will get you a temporary replacement card that will work until you receive a permanent card in the mail. This is a good option if your card was lost or stolen and you're in need of a quick replacement.

Talk to your bank's customer service center

If you can't visit your bank's local branch, you can give your bank's customer service line a call, and a representative will help you with your request for a replacement card.

Call Visa to request a replacement card

Regardless of the reason why you need to replace your credit card, whether from being lost, stolen, or damaged, Visa's customer service line can help you get a replacement no matter where you are. With one easy phone call, the representative that answers will be happy to help you get an emergency replacement card at a convenient location or have it directly delivered to you. Additionally, in case of loss or theft, Visa will let the appropriate entities know, so you're not left without access to your credit account.

How long will it take to get a replacement card from Visa?

The answer to this question depends on the circumstances and the method you choose to request your replacement Visa card. If you go through your bank it can take anywhere from 3 to 15 business days for you to receive your new card. Calling Visa directly is possibly the fastest way to get a replacement card especially in an emergency.

How Do I Get a Replacement Card from Visa?

Why Did GetHuman Write "How Do I Get a Replacement Card from Visa?"?

After thousands of Visa customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Replacement Card from Visa? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Visa if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Visa Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Visa in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Replacement Card from Visa? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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