How Do I Replace My Lost Vivo Phone?

So, you have lost your mobile phone, and you do not know what to do next. Here are some helpful tips on how to find/replace your lost Vivo phone or similar device.

So, you have lost your mobile phone, and you do not know what to do next. Most of us have been in such a situation, and we know how it feels. No matter how you feel, the best thing that you can do is to find a way to get back your missing Vivo phone.

If it is a Vivo smartphone, then there is a high probability that there is a simple way you can hunt it down and find it. Here is a simple guide on how to find/replace your lost Vivo phone or similar device.

  1. Proceed to www.google.com/android/find and proceed to log in to your primary Google (Gmail) account
  2. If you have more than one mobile device, make sure that you click on your lost Vivo phone at the top of your screen.
  3. Your Vivo device will get an instant notification
  4. On the map that is provided, you can easily see the location of your mobile device. However, you need to keep in mind that this is not an exact location. It is merely an approximation, and the GPRS may not be accurate.
  5. If your Vivo mobile phone cannot be traced, you will see its "last known location" if it is available.
  6. From there, you need to pick what you want to do. In most cases, the first thing that you will want to do is to click on "Enable lock & erase" to safeguard your data and privacy.
  7. You can also choose to play sound, and your device will ring at full volume for at least five minutes even if it is already set to vibrate or silent mode.
  8. The "lock" function locks your mobile device with your pattern, password, or PIN. If you do not have a lock, you can easily set one from your PC. To help someone return the device to you, you can add a short message or mobile phone number to the lock screen
  9. The "erase" function will delete all data on your device but may not delete data stored on SD cards. If you choose this option, you need to keep in mind that the "Find My Device" function won't work on the phone. Keep in mind that when you find your mobile phone after erasing data, you will be required to sign in to your Google Account afresh to use it again.

Note that there are a few conditions that must be fulfilled before Google can help locate your lost Vivo mobile device:

  1. 1. The phone must be powered on
  2. The location service of your phone must also be turned on
  3. Your mobile phone must be connected to the internet
  4. "Find My Device" service should be active in the settings. You can do this by going to "Settings" then "More Settings," then "Security & Privacy" then "More Security Settings" then "Device Manager" then "Device Administrators".

Tracking Your Phone using Its IMEI

You can also track your phone using its International Mobile Station Equipment Identity (IMEI) number. This is a 15-digit number that is usually specific and unique to a mobile device. This number can be used to find your mobile device when it is stolen. To find your mobile's IME number:

  1. Check the back of your device for the IMEI number. If it is not there:
  2. Go to "settings."
  3. Scroll down to the "About phone" section
  4. Note down the IMEI number that you will see.

To locate your mobile phone using IMEI number contact Vivo or contact the police for assistance. You can also use an IMEI tracker tool to find your phone. There are plenty of these tracking tools that you can use.

How Do I Replace My Lost Vivo Phone?

Why Did GetHuman Write "How Do I Replace My Lost Vivo Phone?"?

After thousands of Vivo customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Replace My Lost Vivo Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Vivo if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Vivo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Vivo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Replace My Lost Vivo Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Vivo

Asked 2 years ago
Updated 2 years ago
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Vivo
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Lost or Broken Phone

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