Call Vodafone if you want to cancel your account without switching to another provider, and they will cancel it within 30 days. You will need a PAC code from Vodafone if you want to switch providers and keep your number. If you want to switch to another network and get a new number, you'll need to contact Vodafone and request a STAC code.
Here are the steps to cancel your Vodafone account:
There is an early termination fee if you decide to cancel your Vodafone account before your plan ends. You may contact them via text to know how much it would cost you to leave Vodafone.
If you decide to cancel before your term ends, Vodafone will continue to bill you until your disconnection date. You will get your final bill on the regular billing date when you switch to another provider 22 days before your billing date. If you've been abroad, it usually takes up to two months because of the roaming charges.
If you still have other concerns, please contact Vodafone Customer Support.
After thousands of Vodafone (UK) customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Vodafone Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Vodafone (UK) if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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