Vueling Airlines does not allow you to cancel your flight or claim a refund. However, you have the option to change the date and time of your flight. You may also change the name of the ticket holder.
Changing Your Vueling Airlines Booking
Even though you cannot cancel your Vueling Airlines flight, you can make certain changes up to two hours before the time of departure. However, you will need to pay a fee depending on your fare type.
Making a Name Change on Vueling Airlines
If you changed your mind about a flight, someone else can use your ticket. You may transfer your ticket up to two hours before the time of departure. This is only possible if the flights in your booking are not yet completed. You can complete a name change free of charge on the Vueling website. You only have to pay the fare difference where applicable. Do it within 24 hours or you may have to pay a fee. Use any of the following options to make a name change;
1. Open their website and click on the option 'Manage your booking'
2. Visit the Ticket Office at the airport
3. Contact the customer service center and ask for help
Changing Your Vueling Booking
There are three options to change your Vueling booking;
1. Contact the customer services center up to two hours before your flight
2. Visiting the Ticket Office an hour or less before departure
3. Using the 'Change of flight' option on the app or website up to two hours before the time of departure
If you no longer need your flight but don't know who to transfer it to, find a site that allows you to list unused flights. You may find other people that need the same ticket. Since you can't claim a refund from Vueling, it is a good way to get some of your money back.
Contacting the Support Team
If you need any help, you may contact the Vueling Airlines support team for help. The best way to contact Vueling Airlines is on the phone. You may contact them if you have any questions about your flight. They will help you change your flight or address any other issues that you may be experiencing. Another option to speak directly with an agent is on live chat.
If you don't need to speak with an agent, you may seek support on email. It is one of the most convenient support options as you can retain details of your communication with the customer care agents. Usually, you have to send several emails back and forth before getting help.
Seek support on Twitter if you don't mind getting help in public. You can get the opinions of other customers as well as the help of the customer service team. When seeking help on Twitter, the customer support agents may direct you to contact them on the phone or email.
Vueling Airlines help forum has many targeted tips and suggestions that may answer your questions. The help pages cover some of the most common problems and frequently asked questions. If you have any concerns, refer to it before exploring other options.
After thousands of Vueling Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel a Flight for Vueling Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Vueling Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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