How Do I Reset My Pin with W-2 Express?

This article discusses changing your PIN for your W-2 Express account, in case you need to fix your W-2 form. Instructions for changing the PIN online are provided. Instructions for changing the PIN by phone are provided as well, which is your only option if you no longer have access to the email account you linked with W-2 Express.

W-2 Management is a Social Security Administration-approved online program that many companies use to get W-2 forms to new employees, who can download them and fill them out, and then get the completed forms back to their employers. It is also sometimes called W-2 Express. It allows employees to make corrections to their existing W-2s if it turns out they entered the wrong information. It is always possible that an employee needing to make a correction has since forgotten the PIN they used to access their W-2 forms when they first signed up. To change the PIN for your W-2 Express account, just follow the instructions below.

Changing the PIN Online

  1. Go to the W-2 Express portal.
  2. Enter your employer code or name in the login widget located on the right side of the screen.
  3. Click on the Go button. You will be taken to the Employee login screen.
  4. Click on the "Forgot your PIN?" link.
  5. Enter the email address that you associated with your W-2 Express account. You will be sent a recovery PIN at this email address.
  6. Follow any instructions that were sent with the recovery PIN. You should then be able to log in again.

Changing the PIN by Phone

You will need the email address you have linked to the W-2 Express account if you want to reset your PIN online. If you can't remember the email address you used, or if you no longer have access to that account, you will need to reset the PIN by phone. Just call the W-2 Express customer service line.

If you need any assistance in changing your PIN, you can also get help at the W-2 Express help forum. There are no other help options.

Why Did GetHuman Write "How Do I Reset My Pin with W-2 Express?"?

After thousands of W-2 eXpress customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Pin with W-2 Express? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting W-2 eXpress if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for W-2 eXpress Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like W-2 eXpress in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Pin with W-2 Express? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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