How Do I Recover Access to My Walmart Money Card Account?

Losing access to your Walmart Money Card account can include several scenarios.These helpful tips will assist you in recovering access to your walmart money card account.

The Walmart Money Card is a prepaid debit card that you can use to shop, travel and purchase many other things. Not only is it a much safer method of payment than cash but you can also use it at any location that accepts Visa debit cards around the world.

You can acquire a Walmart Money Card online or at any of their countrywide locations. There are no credit checks necessary to get a Walmart Money Card but you will have to submit certain personal information for identification purposes.

Anyone over the age of 18 can get a Walmart Money Card. However, children who are 16 and 17 can get a Walmart Money Card with official permission from their parents.

Losing access to your Walmart Money Card account can include several scenarios. The most common one among them is the forgetting your account password.

You may also lose access to your Walmart Money Card account if you do not remember your User ID. Another scenario is whereby your card gets stolen and the perpetrator uses your log in information and locks you out of your account.

We will look at how you can recover access to your account in the case that your forget your password, if you forget your User ID and what to do if your card gets stolen or misplaced.

Forgot Your Password

If you have forgotten your Walmart Money Card account password, you will be locked out of your account. You may also be forced to change your password in the event that your account is compromised and the fraudulent party changes your account password.

Lucky for those with Walmart Money Card accounts, you can easily reset your account password through the following steps:

  1. Launch your web browser and open the Walmart Money Card website
  2. On the log in page, click 'Forgot Password' under the empty log in fields
  3. You will be directed to the 'Forgot Password' page where you will be prompted to input your Social Security Number, your Walmart Money 16-digit card number and the CVV which is a 3-digit security code located on the back of every Walmart Money Card. You should have this information ready before attempting to change your password. Click 'Submit' when you are done
  4. You will be redirected to the password recovery page. Fill in your new password as required and press 'Enter' when you are done.

Forgot Your User ID

Forgetting your Walmart Money Card account user ID also means that you will be unable to log in to your account. To get your user ID, follow these steps:

  1. Launch your web browser and open the Walmart Money Card website
  2. On the log in page, click 'Forgot Password' under the empty log in fields
  3. You will be presented with your Walmart Money Card account User ID
  4. Go back to the log in page, input your log in details and you will have successfully recovered your account

What to Do If Your Card Is Lost or Stolen

If your card is stolen, you should immediately contact Walmart Money Card customer support immediately and report it. Your card will then be cancelled and your card balance will be transferred to a new card. You will then use the new card details to open a new account at Walmart Money Card's website.

If you fail to report your card lost and stolen and your card is used for transactions, you will be responsible for them.

You can contact Walmart Money Card via phone or through the mail. You will find the mailing address on Walmart Money Card's website. You will find the Walmart Money Card customer support phone number on GetHuman.

How Do I Recover Access to My Walmart Money Card Account?

Why Did GetHuman Write "How Do I Recover Access to My Walmart Money Card Account?"?

After thousands of WalMart MoneyCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover Access to My Walmart Money Card Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart MoneyCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WalMart MoneyCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WalMart MoneyCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover Access to My Walmart Money Card Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

WalMart MoneyCard

Asked 2 years ago
Updated 2 years ago
Viewed 1,133,465 times
WalMart MoneyCard
WalMart MoneyCard
moneycard account
account recovery
lost password
account issues
Account Access

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!