Walmart, the U.S.-based multinational retail giant, has put the same effort into its online presence as it has to their brick-and-mortar locations. So, it should came as no surprise that cancelling orders from Walmart.com is a quick, simple, and painless process.
Walmart.com begins processing your order as soon as possible once you place your order. So the sooner you cancel your order, the better chance you have of cancelling your order. Walmart.com orders can be processed while they are in a Processing status. However, once it changes to a Shipped status, your Walmart order cannot be changed or cancelled. In this case, you can return your unwanted items in accordance with Walmart's returns policy.
Let's review how to cancel your Walmart.com order.
If your Walmart.com order status is Shipped, and/or there is no Request Cancellation link, your Walmart.com order is already being shipped and cannot be canceled. Proceed to the next section to see how to return your Walmart.com order.
If your Walmart.com order has already shipped, you can return your Walmart.com order for a refund either in store or by mail.
Note that items must be returned within 90 days of order or purchase to be eligible for a return or refund.
After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel a Walmart Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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