Walmart, the U.S.-based multinational retail giant, has put the same effort into its online presence as it has to their brick-and-mortar locations. So, it should came as no surprise that cancelling orders from Walmart.com is a quick, simple, and painless process.
Walmart.com begins processing your order as soon as possible once you place your order. So the sooner you cancel your order, the better chance you have of cancelling your order. Walmart.com orders can be processed while they are in a Processing status. However, once it changes to a Shipped status, your Walmart order cannot be changed or cancelled. In this case, you can return your unwanted items in accordance with Walmart's returns policy.
Let's review how to cancel your Walmart.com order.
If your Walmart.com order status is Shipped, and/or there is no Request Cancellation link, your Walmart.com order is already being shipped and cannot be canceled. Proceed to the next section to see how to return your Walmart.com order.
If your Walmart.com order has already shipped, you can return your Walmart.com order for a refund either in store or by mail.
Note that items must be returned within 90 days of order or purchase to be eligible for a return or refund.
After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel a Walmart Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like WalMart in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel a Walmart Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians