There are many reasons why someone might want to get a refund after purchasing a product from Walmart.com. In some cases, they may have received the wrong item, the product may have arrived, damaged, it just wasn't what the purchaser wanted, or other. In any case, it's easy to request a refund from Walmart.com and there are three ways to do this; you can request a refund from the website using a pc, a mobile app, or by contacting a customer support agent. If you already requested a refund and would like to check the status of your Walmart refund, this article can help.
How to Request a Refund from Walmart.com Using a Desktop Computer or the Mobile App
To use a desktop PC or the mobile app to request a refund from Walmart's online store, follow the steps below.
Walmart will let you know if the item needs to be returned to a local Walmart store or if you can just keep the product and still get your money back. If you are instructed to return the item to a Walmart store near you, take the following steps:
How to Check the Status of Your Walmart Refund
Please note that once the item has been returned, it can take 3 to 5 business days to receive your refund, depending on your bank. If the funds do not show up in your bank after 5 days, you can either contact a customer support agent to assist you by clicking here or speak to someone at your bank for help.
More on Walmart Refunds
You also have the option of returning your items by mail. All returned items will be refunded to the original payment method you used to purchase the item.
eGift Cards or Walmart Gift Card refunds will be credited directly back to whichever gift card originally used when purchasing the item. You should hold onto the eGift Card or Walmart Gift Card email just in case you need to return the items purchased. Orders paid with cash must be returned to a local store only, where you will receive your money back right there and then. If the order you paid for in cash is canceled, you will be notified by email and instructed to show the email when collecting your refund.
After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check That Status of My Walmart Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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