How Do I Return an Item to Walmart from Their Black Friday Sale?

This article describes what to do if you bought something from Walmart's Black Friday sale and need to return it. The article covers returns by mail and in-person returns to a Walmart store. It also describes how to find out if you actually need to make the return because the order was not incomplete but sent in multiple shipments.

If you purchased something from Walmart during their annual Black Friday sale and you need to return it then read on. You will learn what Walmart's return policy is, how to return a Black Friday purchase to Walmart, and how to tell if your purchase even needs to be returned in the first place.

Checking to See If You Need to Make the Return

If you ordered from Walmart's website and found that your order was missing parts or items, don't be too fast to make a return. Sometimes Walmart ships different items from different warehouses, so they will be shipped in different orders and get delivered on different dates. To find out if this is the case, follow these instructions:

  1. Go to Walmart's web page.
  2. Click on the sign in link in the upper right corner.
  3. Sign in to your account.
  4. Click on Account.
  5. Select Track Order.
  6. Enter your email address in the email field.
  7. Enter the order number in the order field.

You will then be able to see if your order has been shipped in more than one shipment. If you see that it was all sent in the same shipment, you will know that a mistake has been made and that you need to initiate a return.

Walmart's Return Policy

Walmart has a simple "no questions asked" return policy. As long as you make the return within 90 days of Black Friday, you should be able to make the return and either get a refund of the original purchase price, taxes, and any fees in the form of payment you used to make the purchase, or an exchange for an equivalent item.

Making the Return to the Store

  1. Go to Walmart's website.
  2. Click on the sign in link.
  3. Sign in.
  4. Click on Account.
  5. Find the order you want to return under the My Account header.
  6. Click on See Details.
  7. Click on Start a Return.
  8. Click on the reason for the return.
  9. Click on Replacement or Refund
  10. Click on Return to Store.
  11. Click Finish.
  12. Click on Print Barcode.
  13. Click Print Store Returns Receipt
  14. Take the item you wish to return to your nearest Walmart, taking your receipt with you.

Making the Return by Mail

  1. Go to Walmart's website.
  2. Click on the sign in link.
  3. Sign in.
  4. Click on Account.
  5. Find the order you want to return under the My Account header.
  6. Click on See Details.
  7. Click on Start a Return.
  8. Click on the reason for the return.
  9. Click on Replacement or Refund
  10. Click Continue.
  11. Click Continue again.
  12. Click Print Return Label.
  13. Package the item you want to return.
  14. Attach the return label to the package.
  15. Mail the package.

If you have any questions about making the return, contact Walmart's customer service department for help. It has phone, email, and chat support options.

Why Did GetHuman Write "How Do I Return an Item to Walmart from Their Black Friday Sale?"?

After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Walmart from Their Black Friday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WalMart Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WalMart in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Walmart from Their Black Friday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 16 days ago
Updated 16 days ago
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