If you purchased something from Walmart during their annual Black Friday sale and you need to return it then read on. You will learn what Walmart's return policy is, how to return a Black Friday purchase to Walmart, and how to tell if your purchase even needs to be returned in the first place.
Checking to See If You Need to Make the Return
If you ordered from Walmart's website and found that your order was missing parts or items, don't be too fast to make a return. Sometimes Walmart ships different items from different warehouses, so they will be shipped in different orders and get delivered on different dates. To find out if this is the case, follow these instructions:
You will then be able to see if your order has been shipped in more than one shipment. If you see that it was all sent in the same shipment, you will know that a mistake has been made and that you need to initiate a return.
Walmart's Return Policy
Walmart has a simple "no questions asked" return policy. As long as you make the return within 90 days of Black Friday, you should be able to make the return and either get a refund of the original purchase price, taxes, and any fees in the form of payment you used to make the purchase, or an exchange for an equivalent item.
Making the Return to the Store
Making the Return by Mail
If you have any questions about making the return, contact Walmart's customer service department for help. It has phone, email, and chat support options.
After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Walmart from Their Black Friday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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