If you purchased an electronic item from Walmart during their annual Cyber Monday sale and you realize you need to return it, read on. Below you can find Walmart's return policy, how to return a Cyber Monday purchase, and what you should do before you initiate a return.
Determining If You Need to Make a Return
If you ordered something from Walmart online and it was delivered to you with missing items or parts, don't be too hasty to start a return. Walmart sometimes ships items from different warehouses, so they get delivered to you on different dates. To find out if this has happened with your order, just follow these instructions:
From there you can see if your order is arriving in multiple shipments. If you find out that everything was sent together in the same shipment, then a mistake has actually been made and you should return the item.
Walmart's Return Policy
You must start the return within 90 days of Cyber Monday. If you do, you do not need a specific reason for the return. You might receive a refund of the item's price, together with taxes and fees in the same form of payment you used for the purchase, or you might receive an equivalent item in exchange.
Making the Return at the Store
Making the Return by Mail
If you have a question about the return, you can contact Walmart's customer service department. It has phone, chat, and email support options.
After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Walmart from Their Cyber Monday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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