How Do I Return an Item to Walmart from Their Cyber Monday Sale?

This article discusses what to do if you purchased something from Walmart's Cyber Monday sale and have to return it. The article describes returns in person and by mail. It also provides instructions for how to find out if the order was not messed up but sent in multiple shipments, so you don't need to make the return.

If you purchased an electronic item from Walmart during their annual Cyber Monday sale and you realize you need to return it, read on. Below you can find Walmart's return policy, how to return a Cyber Monday purchase, and what you should do before you initiate a return.

Determining If You Need to Make a Return

If you ordered something from Walmart online and it was delivered to you with missing items or parts, don't be too hasty to start a return. Walmart sometimes ships items from different warehouses, so they get delivered to you on different dates. To find out if this has happened with your order, just follow these instructions:

  1. Go to the Walmart website.
  2. Click the sign in link in the navigation bar.
  3. Sign in to your Walmart account.
  4. Select Account.
  5. Select Track Order.
  6. Enter your email address and order number.

From there you can see if your order is arriving in multiple shipments. If you find out that everything was sent together in the same shipment, then a mistake has actually been made and you should return the item.

Walmart's Return Policy

You must start the return within 90 days of Cyber Monday. If you do, you do not need a specific reason for the return. You might receive a refund of the item's price, together with taxes and fees in the same form of payment you used for the purchase, or you might receive an equivalent item in exchange.

Making the Return at the Store

  1. Go to the Walmart website.
  2. Click the sign in link in the navigation bar.
  3. Sign in to your Walmart account.
  4. Select Account.
  5. Find the order that you want to return under My Account.
  6. Select See Details.
  7. Select Start a Return.
  8. Select the reason for the return.
  9. Select Replacement or Refund
  10. Select Return to Store.
  11. Select Finish.
  12. Select Print Barcode.
  13. Select Print Store Returns Receipt
  14. Take the item you are returning to a Walmart store, along with your receipt.

Making the Return by Mail

  1. Go to the Walmart website.
  2. Click the sign in link in the navigation bar.
  3. Sign in to your Walmart account.
  4. Select Account.
  5. Find the order that you want to return under My Account.
  6. Select See Details.
  7. Select Start a Return.
  8. Select the reason for the return.
  9. Select Replacement or Refund
  10. Select Continue.
  11. Select Continue again.
  12. Select Print Return Label.
  13. Package the item you are returning.
  14. Attach the return label.
  15. Mail the package.

If you have a question about the return, you can contact Walmart's customer service department. It has phone, chat, and email support options.

Why Did GetHuman Write "How Do I Return an Item to Walmart from Their Cyber Monday Sale?"?

After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Walmart from Their Cyber Monday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WalMart Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WalMart in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Walmart from Their Cyber Monday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 16 days ago
Updated 16 days ago
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