How Do I Track My Walmart Return?

To track a package purchased from Walmart.com, you will need the email address used when the order was placed along with the 13-digit order number. Once you have this information, you can visit Walmart.com, where you can log in to your account, locate the order you placed, and track your order from there. You can also print out a return label from your account page.

How do I track my Walmart return?

One thing that's great about Walmart is they have a great return policy. You have 90 days to return any general merchandise item, 30 days to return electronics, and 14 days to return any cell phone you purchased from them. In addition, they will still give you cash back without a receipt if the item costs less than $25. However, without a receipt, you will need to provide them with your government-issued ID. You are allowed to return items without a receipt 3 times within one year. If you want to find out how to track your Walmart return, read on.

How to Track Items at Walmart

In order to track an order you placed at Walmart.com, you will need the email you used to purchase the order and the 13 digit order number sent to you in a confirmation email. If you haven't received your confirmation email, check your spam folder as sometimes even important messages are sent there. If you are still having trouble locating your order numbers, click here to contact a customer support agent at Walmart for assistance.

Once you have your email address and order numbers you can track your purchases at Walmart.com by following the simple steps below:

  1. Visit Walmart.com and login
  2. Click on "Account" found on the upper right-hand side of the page
  3. A menu will appear directly below. Click on "Track Orders"
  4. Add your email address and order numbers in the correct fields and click on "View Order Status"
  5. You will be shown your order details along with the expected delivery date.

How to Return Items to Walmart.com

You have 3 options for Walmart returns; you can either return your item to a local Walmart physical store, mail it back to them, or arrange for someone to come pick up the item.

Returning items to a physical Walmart

Whether you purchased something online from Walmart.com or at a physical store you can return it in-store. To start your return follow these steps:

Visit Walmart.com and login to your account

Click "Account"

Next, click the box that says "Walmart Purchase History"

A page opens listing all your previous purchases. Locate the item you wish to return and click "Return"

A page will open that shows all the items included in the same order. Select the item you want to return and click "Continue"

Select a reason for return from the drop-down menu, whether you want to exchange the item or get a refund, and add a comment if desired, and click "Continue"

A page will open that shows your order details, the date the item must be returned by, the amount of money to be refunded (if you chose refund), and the option to either return the item to a physical store or by mail. After making your selection click "Continue"

Print out your return label and if you are mailing in your return, attach it to the package, otherwise, take it to any Walmart to drop it off.

To check the status of your return contact a customer service agent by clicking here.

Why Did GetHuman Write "How Do I Track My Walmart Return?"?

After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Walmart Return? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WalMart Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WalMart in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Walmart Return? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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