How Do I Unlock My Walmart Account?

Walmart is one of the largest retail companies in The United States, having a customer base that makes it the second largest retailer. This large number of customers provides an abundance of opportunities for fraud, and as a result, security measures cause customers to be locked out temporarily. If you're locked out and want to unlock your account, follow the simple steps mentioned. You can also reach Walmart support staff through the company website.

Walmart is a large retailer with millions of customers using their accounts to shop and pay for purchases. Because cases of accounts being compromised are common, locking users out is a standard measure to help prevent fraud. If you're a Walmart customer, many reasons may cause your account to be locked. If you want to be able to shop in Walmart again, the first step is figuring out how to unlock it. Should you need help with how to do that, this article will give you a few easy steps that should help.

Reasons Why Your Walmart Account May Be Locked

Any of the following reasons can cause a locked-out Walmart account.

Incorrect or Forgotten Password

If you enter an incorrect password multiple times, your Walmart account will be locked. Failed login attempts may indicate fraudulent activity; therefore, Walmart tries to secure your account by locking it. When this happens, you cannot log in and access your account until you reset your password.

Violating the Terms of Use Policy

The terms of use policy are a set of rules that Walmart has regarding the use of its services. These may include not logging into your account from an unauthorized location, not using automated programs to break into your system and not accessing your account from a third party. If you break these rules, Walmart may lock your account until you remedy the situation.

Long Periods of Account Inactivity

Long inactivity periods may indicate that you no longer use your Walmart account. When this happens, Walmart will lock your account to protect it from being accessed by people who aren't authorized to use it.

Changing the Email Associated With Your Walmart Account

When someone changes the email address associated with your Walmart account, Walmart will lock it to prevent it from being accessed.

At no instance will your Walmart account be locked for no particular reason. Instead, the Walmart system performs several checks to ensure you're never accidentally locked out. For example, before locking your account due to suspected fraud, Walmart will look at your payment history, personal information, purchases and orders to determine if there is any suspicious activity.

Steps to Reset Your Walmart Account Password

This process will help you reset your password for your Walmart account if you're locked out.

  1. Visit the Walmart website.
  2. At the top of the screen, click "Account" and sign in.
  3. To reset your password, click "forgot password."
  4. Enter the email address that's linked to your Walmart account.
  5. Request the verification code. This will be sent to your email address.
  6. Check your mailbox for the special PIN you can use to reset your password.
  7. The web page will provide a section to enter the verification code. Enter the code you received in your mailbox and proceed.
  8. The following page gives you a field to create a new password. Create it and click "submit." Your password change will be confirmed by email.

Why Did GetHuman Write "How Do I Unlock My Walmart Account?"?

After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Unlock My Walmart Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WalMart Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WalMart in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unlock My Walmart Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Steps to unlock my Walmart account
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