You've purchased items from Walmart and selected your shipping method to have the product delivered to your house. You were advised your package will come from USPS, but the delivery never arrived. What steps do you take next? What should you do when your Walmart delivery by USPS is missing? You can learn more about Walmart delivery by contacting customer support here, and below are steps to take when your USPS delivery is missing.
When your Walmart delivery by USPS is missing, Walmart recommends you take the following steps first:
When your Walmart delivery by USPS doesn't show up at your door, but you were emailed or texted it was delivered, you also have the option to contact USPS by doing the following:
You may be eligible for a refund from Walmart, but you must submit a claim online to process the refund. In addition, both Walmart and the USPS recommend taking steps to locate the package by checking thoroughly around your home or business, confirming the shipping address, and other methods before submitting a claim to ensure the package was not moved inside by someone else or was picked up by a helpful neighbor for safekeeping. For more information or assistance, contact Walmart customer support here.
After thousands of WalMart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Should I Do When Walmart Delivery by Usps Is Missing? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WalMart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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