Reasons Why You May Need to Cancel Your Order
How to Cancel Your Order
You should receive an email confirmation that your request has been submitted and that someone from Wayfair will get back to you. Cancellation requests are not automatically processed because approval has to be made that your order has not left storage. In case it has, you will also receive an email notifying you that your cancellation was not successful.
Terms and Conditions Associated with Cancelling an Order
How to Contact Wayfair
If you need additional help with canceling your order, here is how you can reach the Customer Care Team at Wayfair:
You should note that a query posted on social media might not get as fast a response as you may desire. This is because sometimes thousands of people are posting different things on Wayfair's pages. If your delivery date is near, you should make sure to call to ensure that you don't miss your window.
Can You Get Your Money Back After Cancelling an Order?
You can either get a refund to your original method of payment or as Store Credit. Store Credit has the advantage of not having an expiration date. The amount you receive will have any shipping costs deducted. Store Credit refunds are processed within one business day. For any credit card refunds, processing will take three to five business days.
After thousands of Wayfair customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Order with Wayfair? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Wayfair if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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