Step By Step Guides for Solving WeChat Issues

Instructions to help with popular customer service issues

Popular WeChat How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common WeChat customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing WeChat customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other WeChat customers

I can’t log in because my account is not been used since long time ago
I having trouble post on my moments and my friend cannot see my old moments post. Pleas...
Hello sir... *I've been using Wechat again, and I haven't been able to get in because o...
I'm stuck in Cambodia due to the Corona Virus epidemic* until recently I was able to u...
Registrations successful Message received by my friend and also by me.*Asked to go back...
I have a serious issue here at hand, I downloaded wechat and got a friend assistance bu...
*********************************ZA*******************
Ive used the FPS transfer last ** of December, but my friend didnt recieved the money a...
Can I get back my money because the seller did not open the money packet yet
Good day.i had a problem i transfered money to my friend we chat but I used Fps transfe...
My wechat pay is not working, asked me to update details I already uploaded, it’s more...
Dear Sirs! *Help me please.*I am a Ukrainian citizen, but I am based in mainland China...
money transfer in my mothers Philippine bank is still not yet on her atm. why its takin...
After I was verified, I kept trying to get the security code sent to my number but it w...
My WeChat app has not been working well recently. When I tried to open the app, it will...
Hola tengo una cuenta de wechat bloqueada por inactividad quisiera desbloquearlo
Hello..what im going to do if i already used my remmitance limit in using we chat? Just...
I cannot register for an account without help from a friend from China mainland. I do n...
See more issues reported by WeChat customers

Does GetHuman write how-to guides because they are a partner of WeChat?

GetHuman has no affiliation whatsoever with WeChat, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of WeChat have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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