How Do I Delete My Wechat Account?

Learn how to delete your WeChat account forever, protecting you from identity theft on a dormant account

There are various reasons why people choose to delete their WeChat accounts. Whether you want to delete your account because you need to unplug for awhile, or simply don't use it anymore, it's an easy process. Using your android, iOS phone, or your computer, you can quickly and easily remove yourself from the WeChat app. Keep reading our helpful guide to learn how to quickly delete your WeChat account.

Step 1: Backup Your Chats

Before deleting your WeChat account, make sure that you've saved any important data by backing up your account and informing your friends of your departure from the app. If you want to quickly back up your data, log-in to the WeChat app from your PC or laptop, and select the menu button (the icon is three horizontal lines) in the bottom right corner. Select the option Backup and Restore to proceed with the backup.

Step 2: Open the WeChat App

From your phone, open the WeChat app and log in. From the main screen, select the blue person shaped icon to visit the Me section. From this screen, you will see a list with several options.

Step 3: Go To Your Accounts Settings

From the Me screen, select the settings option, which is the third in the list and has a gear icon next to it. From there, select the Account Security option at the top of the list. Once you're at the Account Security screen, select the WeChat Security Center link at the top of the list.

Step 4: Find Account Cancellation in the WeChat Security Center

The WeChat Security Center has several helpful options. In order to delete your WeChat account, you'll need to click the link at the bottom of the list that says Account Cancellation.

Step 5: Confirm That You Want To Delete Wechat

Keep in mind that by deleting your WeChat account, your data will be permanently removed from the system. If you want to backup your chats and sent media, refer to step 1 for steps to backup your WeChat data from your computer. Once you've backed up your data if you've chosen to do so, click the green button at the bottom of the screen that says Agree and confirm cancellation.

Once you've completed these steps, you can log out and delete the app from your device. At this point, the WeChat team will process your request and delete your account within 60 days. Make sure not to log into the app after you've requested deletion, otherwise the request will be reversed and the account will stay open.

While it was somewhat difficult to completely delete your WeChat account in the past, it is now quite simple using the app from your phone or directly from the website. If you are still having trouble deleting your WeChat account, you can contact the customer support specialists at WeChat through e-mail. You can reach WeChat support directly through their website, or visit GetHuman to find their contact information.

How Do I Delete My Wechat Account?

Why Did GetHuman Write "How Do I Delete My Wechat Account?"?

After thousands of WeChat customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Delete My Wechat Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WeChat if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WeChat Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WeChat in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Delete My Wechat Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
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