It's very annoying to find that you've been locked out of your WeChat account. The good news is, often, the damage can be undone. You can easily recover your WeChat account.
However, sometimes you may be following the procedure, but your account remains blocked, leaving you wondering what to do. Well, don't despair. Read on to learn why WeChat accounts get blocked and what you can do to recover a blocked WeChat account.
First, knowing the cause of the problem will help you avoid getting your WeChat account blocked. Below are the most common causes of WeChat account blocking:
Sometimes you may adhere to all WeChat rules and procedures but still, find your account getting blocked. In such cases, follow the following steps to recover your WeChat account:
1. Install the Official App From the Official Wechat Web Page
As mentioned before, having an unofficial WeChat could lead to your account being blocked. To solve, follow the two simple steps:
2. Use the WeChat Verification Code Online
If your current phone number is linked to your WeChat account, you can use the online verification code to recover your WeChat account.
Go to the WeChat support page to get the verification code. Fill in your WeChat account details, such as the account ID, country, phone number (where the verification code is sent) and the CAPTCHA characters required.
You'll receive the verification code within 24 hours.
3. Contact the WeChat Support Team
If the above methods don't unblock your account, consider contacting the WeChat support team. Here you'll be needed to fill in your email address and precisely describe your issue and how you would like it fixed.
This method of unblocking may take a while and may need more patience.
4. Recover WeChat Account By Appeal on Phone
If you're unable to login to your WeChat account because you forgot your password or the email address, phone number, and account ID linked to your WeChat account fail to work, follow the steps below to recover your account.
After thousands of WeChat customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Blocked Wechat Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WeChat if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like WeChat in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Blocked Wechat Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.