WeChat is one of the most popular messaging and mobile payment apps around. However, with the large number of online accounts modern people have, it's easy enough to forget the password to one of them. If you use WeChat but have forgotten your WeChat password, this help guide will show you how to recover your account.
Using Your Phone
If you have your phone nearby, the easiest way to recover your account is via text message. Just follow these instructions:
Reinstalling the App
If you are not able to reset your password, you can try reinstalling the app after you have wiped out all of the WeChat data on your mobile device. Follow these instructions:
If you cannot recover your WeChat account using either of the methods described above, you will have to contact WeChat's customer service division. A representative should be able to help you regain access to your account. It has no customer service phone number, just an email option.
After thousands of WeChat customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Wechat Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WeChat if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like WeChat in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Wechat Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!
Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies